Company Description Thikedaar.Com is a construction tech startup launched in 2020 that delivers smart, end-to-end home construction solutions. Headquartered in Delhi, the company currently serves clients in Delhi-NCR, Patna, and Ranchi, offering a professional alternative to traditional, fragmented contractor networks. Thikedaar.Com focuses on transparent costing, committed timelines, and consistent quality, even backing its promises with rent compensation if deadlines are missed. The company partners with accomplished designers, architects, and supervisors to turn customized plans into well-built homes and has successfully completed over 13,000+ sq ft of residential projects. Thikedaar.Com aims to give customers a hassle-free experience and peace of mind when building their new homes.

Role Description
This is a full-time, in office Caller role based in Noida. The Caller will handle outbound and inbound calls to prospective and existing customers, explain Thikedaar.Com’s services, and respond to queries related to construction projects.



Responsibilities include collecting and updating customer information, scheduling appointments or site visits, and following up on leads to support the sales and operations teams. The role also involves maintaining call records, sharing customer feedback with relevant teams, and adhering to communication and service quality standards. The Caller will work closely with colleagues across departments to ensure a smooth and professional experience for every customer.

Qualifications
• Candidates should possess strong verbal communication, active listening, and clear telephone etiquette skills.
• Candidates should possess basic computer literacy skills, including experience with CRM tools or call-tracking software.
• Candidates should possess customer service and relationship-building skills to handle inquiries and resolve concerns effectively.
• Candidates should possess time management and organizational skills to manage call volumes, fo

📌 Caller (Noida)
🏢 THIKEDAAR.COM
📍 Noida