Qualification: Bachelors in Business Administration/ Maseters in Business or Healthcare management.
Role Description The Customer Service Specialist is a full-time, on-site role based at the SKINOS clinic in Delhi, India. This role involves welcoming patients, managing front-desk inquiries, and responding to phone calls, emails, and messages in a professional manner.
The Customer Service Specialist will schedule and confirm appointments, provide information about services, fees, and procedures, and support patients with check-in and check-out processes. The role includes handling patient feedback, resolving concerns, and coordinating with dermatologists and clinic staff to ensure a smooth patient experience. The specialist will maintain accurate records, follow clinic protocols, and contribute to a friendly, effective, and patient-centric.
📌 Customer Service Specialist (India)
🏢 SKINOS
📍 India