Company Description Joy-N-Crew Vacations LLP designs transformative travel experiences that go beyond sightseeing, focusing on personal growth, curiosity, and meaningful cultural connections. The team specializes in Japan, combining deep knowledge of the country’s history, culture, and landscapes to craft immersive itineraries from Tokyo’s bustling city life to Kyoto’s serene temples. Local guides act as passionate cultural ambassadors, sharing insights, stories, and traditions that bring each destination to life. Tours are thoughtfully curated to highlight authentic Japanese experiences, including interactions with local artists, participation in traditional rituals, and enjoying locally sourced cuisine. Joy-N-Crew aims to inspire cultural awareness and appreciation while delivering unforgettable adventures for travelers.
Role Description The TRAVEL PRODUCT & OPERATIONS SPECIALIST – AI FIRST is a full-time, on-site role based in Pune City. This role involves designing and optimizing travel products and itineraries with an AI-first approach,
using data and technology to enhance customer experiences and operational efficiency. The specialist will manage end-to-end travel arrangements, coordinate with partners and local guides, and ensure seamless delivery of tours and services. Daily responsibilities include handling customer inquiries, providing high-quality support, maintaining accurate travel documentation, and collaborating with internal teams to improve processes. The role also includes monitoring travel operations, resolving on-ground issues, and continuously refining products to align with Joy-N-Crew’s standards of immersive and culturally rich travel.
✈️ We’re Hiring: Travel Product Specialist – GenAI
Do you love travel, have a curious mind, and know how to turn AI into real-world ideas?
We’re looking for a Travel Product Specialist with solid Generative AI expertise to join our team and help us build the next generation of travel experiences. ??