Front Office Executive / Receptionist
MD Consulting Group | Amritsar / Ludhiana, Punjab
Full time | On-site
About MD Consulting Group
Established in 2017, MD Consulting Group is an immigration and international education consultancy based in Amritsar, Punjab. We support individuals and families with overseas education, career opportunities, family reunification, and relocation planning.
As we strengthen our team, we are looking for a dependable, organised, and professional Front Office Executive who takes ownership of responsibilities and delivers a consistently high standard of client service.
About the Role
You will be the first point of contact for clients and visitors, responsible for creating a welcoming experience and keeping front desk operations organised. This role requires clear communication, accurate record-keeping, timely follow-up, and sound judgment when handling confidential information.
We are looking for someone who can manage competing priorities, follow established procedures, and complete assigned tasks reliably.
Key Responsibilities




• Welcome clients and visitors professionally and direct them to the appropriate team member.
• Handle incoming calls, WhatsApp messages, and general enquiries courteously, recording details accurately.
• Schedule appointments, send reminders, and coordinate client meetings with the consulting team.
• Maintain accurate visitor logs, enquiry records, appointment schedules, and follow-up lists.
• Enter and update client information in the company’s CRM and office systems.
• Coordinate document collection and route documents securely to the relevant team member.
• Provide approved information about company services and refer case-specific questions to the appropriate consultant.
• Support filing, scanning, email correspondence, and general administrative work.
• Keep the reception area presentable and communicate outstanding tasks during handovers.
• Protect client confidentiality and promptly escalate complaints or ur

📌 Receptionist (India)
🏢 MD CONSULTING GROUP
📍 India