Company: SkillsNCR
Location: Gurgaon / Gurugram
Working Style: In-person + Events + Selected Online Presence
Experience: Freshers and early-career candidates can apply
Employment Type / Compensation: To be discussed and confirmed before joining
About the Role
SkillsNCR is looking for a confident, warm and professional Brand Host & Customer Experience Executive who can become one of the public-facing representatives of the company.
This is not just a reception or front-desk role.
You may represent SkillsNCR:
• at our office
• at school and college events
• at exhibitions and community activations
• while speaking with parents and students
• during online meetings or webinars
• in short informational videos or digital content
• during guest interactions and customer-facing activities
Your role is to make every person interacting with SkillsNCR feel:
welcomed, heard, informed and professionally looked after.
What You Will Do
• Welcome parents, students, partners and visitors professionally
• Manage front-desk and guest interactions
• Handle guest inquiries and basic concerns calmly and professionally
• Understand why a visitor or customer has approached us and guide them to the right next step
• Explain SkillsNCR clearly and confidently
• Support school events, exhibitions and community activations
• Engage with parents, students and attendees during events
• Assist with registrations, QR scans, WhatsApp journeys and lead capture
• Help manage event flow, queues and guest experience
• Coordinate with internal teams to ensure smooth service delivery
• Maintain accurate records of key guest/customer interactions
• Capture recurring questions and feedback from parents and students
• Support follow-ups where required
• Help keep the reception/customer-facing area organised and welcoming
• Participate in online meetings, webinars and selected digital interactions
• Appear in occasional SkillsNCR videos or online content if comfortable
• Support hosting, introductio