Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced skilled to join our team in the role of Manager Operations - Transfer Agency.
In this role, you will:
• Circa 50% to 100% of time spent managing people / direct and indirect reports. Circa 50% of time spent in processing / technical aspects of the process (as outlined below). Lead User Acceptance Testing for the business (as and when required).
Lead Projects for both country and city offices (based on business objectives, targets and requirement). Manage 10 to 12 direct reports, whilst overseeing 20 - 24 headcount of indirect reports, as and when deemed required by business or manage the process as an individual contributor. Regular liaison with country offices. Manage transformation and growth.
• Role is for the position of Manager Operations in Transfer Agency in the capacity of an individual contributor or People manager and requirement is to ensure high quality service to the Client ensuring that risks are minimized, and profit is maximized through effective management of costs/resources. Role expectation is also to ensure that process and procedures are continually reviewed, improved, the changes are communicated and implemented effectively. The job also entails checking on internal audits and measures undertaken and regularly reviewed in order to maintain quality and productivity at the optimum leve