Job Description:
• Outbound calls to insurances for claim status and eligibility verification.

• Denial documentation and further action.

• Calling the insurance carriers based on the appointment received by the clients.

• Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.

• Calling insurance companies to get the status of the unpaid claims.

• Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.

• Maintain the individual daily logs.

• Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs.





• Work cohesively in a team setting. Assist team members to achieve shared goals.

• Compliance with Medusind’s Information Security Policy, client/project guidelines, business rules and training provided, company’s quality system and policies.

• Communication / Issue escalation to seniors if there is any in a timely manner.

Qualifications
Location: Chennai
Shift Time: 8pm to 5am / 5:30pm to 2:30am
Experience: Freshers & 1+ year of experience into voice
Educational Qualifications: Any Under Graduate or Graduate

📌 Senior Accounts Receivable Executive (India)
🏢 Medusind
📍 India