The Company Overview
Aon plc (NYSE: AON) is a leading global skilled services firm providing a broad range of risk, retirement and health solutions.
Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.
Aon India Insurance Brokers Private Limited, (formerly Anviti Insurance Brokers Private Limited), licensed since 2017, is a composite insurance broker delivering insurance and reinsurance broking services to corporate clients in India.
Aon India has over 480+ colleagues across nine locations in India. Website:
https://www.aon.com/apac/india/default.jsp
Job Dimensions (Role And Responsibilities)
CLIENT SERVICES TEAM
Client Services
• Lead the Client Services functions for Treaty Reinsurance Business in India
• Own and effectively manage business matters related to Issue resolution, Risk mitigation and Quality Control
• Monitor and ensure team adherence to contractual terms, service level agreements held with Business Partners and regulatory requirements.
• Support cash flow management by regularly monitoring promptness of Broker Finalize emails and treaty submissions receipt, outstanding balances and unidentified cash. Devising solutions to improve this and proactively address roadblocks.
• Individually, and with the Regional Team, build and maintain strong internal and Business Partners relationships via face-to-face meetings, conference calls and emails; build a one team mindset
• Ensure Aon business and regulatory needs are met by:
• responding to internal and external audit requirements with timely, accurate information
• obtaining Compliance and Legal approval for third party co-brokerages and brokerage-only accounts pre-settlement
• engaging with the Finance Team and Broking Team
• generating management reporting and data driven insights related to Business Partner Management
• ensuring team’s compliance to IRDAI requirements on
📌 Head of Client Services (Mumbai)
🏢 Aon
📍 Mumbai