03 Oct
|
eco aspire energy
|
Sikar
03 Oct
eco aspire energy
Sikar
POSITION DESCRIPTIONAdmin Officer – Solar & Battery OperationsCompany: Eco Aspire Energy | Location: Remote – India | Employment: Full time
Salary: Approximately ₹35,000/month, negotiable | Reports to: Managing Director / Operations Manager
Position PurposeEco Aspire Energy is a Melbourne-based Australian solar and battery retailer and installer. We are seeking a proactive, organised and reliable Admin Officer to support daily operations and coordinate customer projects from initial enquiry through installation, network approvals, compliance documentation and final handover.
Key Responsibilities• Customer & Project Administration: Maintain accurate customer files, CRM records and project statuses; collect documentation, track outstanding tasks and provide timely project updates.
• Customer Service: Communicate professionally with Australian customers by phone and email, confirm appointments, follow up missing information and escalate complaints or technical matters.
• Installation Coordination: Coordinate installation schedules with customers,
installers and electricians; confirm site access, equipment availability and project readiness; follow up installation completion.
• Supplier & Logistics Coordination: Track product availability, purchase orders and deliveries; follow up supplier pricing, delays, missing items and delivery arrangements.
• Network Approvals & Compliance: Track electricity distributor applications, network approvals, meter upgrades, Certificates of Electrical Safety (COES), Solar Victoria documentation and other required records.
• Sales & CRM Administration: Enter and allocate new leads, monitor sales follow-ups, assist with quotations and identify missed enquiries or inactive projects.
• Accounts Administration: Assist with customer invoicing, payment follow-ups, supplier invoices and maintaining accurate Xero records.
• Project Handover & After-Sales: Follow up outstanding certificates, approvals, customer handover documents, warranty claims
📌 Admin Support Officer (Sikar)
🏢 eco aspire energy
📍 Sikar