Role Overview
The Academic Counsellor will connect with parents in the Indian market to understand their child’s learning needs and recommend the most suitable BrightChamps programs. The role focuses on consultative counselling,
high‐quality conversations, and driving enrolments in a target‐oriented environment.
Key Responsibilities
• Connect with Indian parents through inbound and outbound calls, WhatsApp, email, and video meetings to explain BrightChamps programs, curriculum, and learning outcomes.
• Understand the child’s current academic level, interests, and goals, and recommend the right courses and learning paths.
• Convert qualified leads into enrolments by handling objections, clarifying doubts, and clearly communicating the value and perks of the programs.
• Maintain disciplined follow‐up and ensure all lead details, interactions, and status updates are accurately recorded in the CRM.
• Achieve weekly and monthly targets for revenue, conversion, and call‐handling productivity in a performance‐driven setup.
• Collaborate with Operations, Support, and Academic teams to ensure a smooth enrolment and onboarding experience for Indian parents and students.
Work schedule & Requirements
• Work days: 6 days a week, including Saturday and Sunday
• Shift timing: 12:00 PM to 10:00 PM IST
• Mode: WFO
• Laptop: Laptop mandatory; candidates must have a personal laptop in good working condition
📌 Business Development Associate (Bengaluru)
🏢 BrightChamps
📍 Bengaluru
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