We are seeking a dedicated Customer Support Executive specializing in telecalling within the healthcare sector. The ideal candidate will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met efficiently and effectively. This role requires strong communication skills and a passion for helping others. Key Responsibilities: - Engage with customers through telecalling to address inquiries, provide information, and resolve issues related to healthcare services. - Maintain a high level of professionalism and empathy while interacting with clients. - Document customer interactions and feedback accurately in the system. - Collaborate with team members to improve service delivery and customer satisfaction. - Stay updated on healthcare products and services to provide accurate information to customers.



Required Skills: - Proven experience in telecalling or customer support, preferably in the healthcare industry. - Excellent verbal communication skills with a friendly and approachable demeanor. - Robust problem-solving abilities and attention to detail. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Familiarity with healthcare terminology and services is a plus. If you are passionate about customer service and have a keen interest in the healthcare field, we encourage you to apply for this exciting opportunity to make a difference in people's lives.

This job is provided by Shine.com

📌 Customer Support Executive (India)
🏢 Building Services Design & Energy Institute - MEPa2z
📍 India