The main function of the role is: Work in conjunction with individuals on the team as well as other Shared Services/COEs, outsource partners, Client Operations, other business units as needed to ensure seamless processing according to the fund’s policies, to ensure NAV/yield accuracy and that all SLAs are met.
What you will be responsible for:
As Senior Associate you will:
• Manage the day-to-day activities of a functional/oversight team by monitoring, reviewing and validating all daily activity to ensure accuracy and timeliness in calculations and processing, as well as adherence to controls, e.g. ensuring accurate g/l and/or balance for daily pricing.
• Provide timely accurate management reporting and issue log maintenance, under moderate supervision.
• Research and resolve exceptions and issues.
• Escalate unresolved issues to management as required.
• Reconcile and resolve discrepancies with other Shared Service teams, external clients and Client Operations as needed.
• Ensure all inquiries are resolved in a timely and accurate manner and communicates effectively with client when necessary.
• Ensure appropriate records of daily and monthly activities are kept.
• Coordinate effective and timely flow of critical information to all relevant parties and follows up on administrative details within the department.
• Oversee the adherence to Standard Operating Procedures.
• Maintain knowledge of current alternative procedures and processes.
• Assist with workflow management and technology enhancement, make suggestions to streamline operations.
• Document any updates or changes to formal procedures, databases, etc
• Participate in projects as well as prepare and verify information for those various projects/special requests as directed.
• Train, develop and motivate new staff and complete performance appraisals
• Provide staffing recommendations by interviewing current personnel.
• Coordinate and supervise work efforts when multiple Associates are needed to
📌 Treasury (Expense & Fund Admin) - Team Lead (Bengaluru)
🏢 State Street
📍 Bengaluru
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