This role is part of the large-scale integration modernization program, focused on migrating WebMethods-based integrations to AWS-native architecture. The engineer will design and implement a centralized observability platform leveraging AWS Managed Grafana, Prometheus, CloudWatch, and OpenTelemetry across APIs, messaging, MFT, and SAP integrations.
The engineer will contribute to building unified dashboards, SLA monitoring, and AI-driven alerting to provide real-time insights into system health, integration flows, and business KPIs. The role is critical to ensuring reliability, troubleshooting efficiency, and operational intelligence across ~100M monthly transactions and ~1,500 flows.
Responsibilities
Observability Platform Engineering
• Set up and manage Prometheus (metrics collection) and Grafana dashboards (AWS Managed Services)
• Build and maintain AWS-native observability platform including metrics, logs, and traces using CloudWatch, X-Ray, and OTEL instrumentation
• Implement instrumentation across APIs, messaging, MFT, and batch integrations for end-to-end visibility
Monitoring & Dashboards
• Monitor application and infrastructure performance across AWS integration estate
• Create dashboards for KPIs, system health, SLA tracking, and integration performance
• Develop master dashboards covering API performance, messaging queues, infra health, and integration status
Alerting & Reliability
• Configure alerts, thresholds, and proactive monitoring frameworks
• Enable AI-driven alerting and anomaly detection integrated with ITSM tools
• Support high availability and reliability through proactive observability practices
Troubleshooting & Operations
• Support troubleshooting using metrics, logs, traces, and dashboards
• Provide deep visibility into payload tracking, error handling, and integration health
• Enable root cause analysis and faster resolution through observability insights
Standardization & Best Practices
• Establish monitoring standards, observabil
📌 Sr. Observability Engineer – Grafana (India)
🏢 Zensar
📍 India