The Senior Area Manager's responsibilities include delivering presentations to potential and existing customers, evaluating the performance of the sales team, and preparing concise sales reports. S/he needs to develop strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base. S/he needs to maintain high store standards and conditions and foster a positive workplace.
Responsibilities
• Achieving financial objectives by preparing an annual budget, scheduling expenditures, analysing variances, initiating corrective actions.
• Identifying current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Creating regional sales plans and quotas in alignment with business objectives
• Supporting Store Managers with day-to-day store operation
• Evaluating store and individual performances
• Ensuring availability of merchandise and services as per the desired standards.
• Formulating pricing policies by reviewing merchandising activities, determining additional needed sales promotion, authorizing clearance sales, studying trends.
• Implementing security systems and measures.
• Ensuring the safety and cleanliness of the store
• Maintaining the stability and reputation of the store by complying with legal requirements.
• Determining marketing strategy changes by reviewing operating and financial statements and departmental sales records.
• Maintaining operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Contributing to team effort by accomplishing related results as needed.
• Ensuring high levels of customer satisfaction through excellent sales service
• Maintaining outstanding store condition and visual merchandising standards
• Training & mentoring the new hires
Qualificatio
📌 Senior Area Manager (Mumbai)
🏢 Heads Up For Tails
📍 Mumbai
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