Account Management & Growth

Position Overview

Responsible for managing strategic client accounts, strengthening customer relationships, and driving account growth through retention, expansion, upselling, and cross-selling opportunities.

Key Responsibilities

- Maintain regular engagement and robust relationships with assigned client accounts.
- Understand client needs and identify upsell, cross-sell, and expansion opportunities.
- Drive account growth by developing and executing account development strategies.
- Support customer retention through proactive account coverage and relationship management.
- Monitor account health, customer satisfaction, and potential business risks.
- Identify and escalate customer concerns, issues, and account risks in a timely manner.




- Coordinate with internal teams to ensure effective resolution of client requirements.
- Maintain accurate account information, opportunities, and forecasts in the CRM.

Required Skills

- Strong experience in Account Management / Client Relationship Management.
- Proven ability to drive account growth and revenue expansion.
- Excellent communication, negotiation, and stakeholder management skills.
- Strong problem-solving and customer relationship skills.
- Experience managing enterprise or strategic accounts is preferred.

📌 Account Management & Growth (Hyderabad)
🏢 Keylent
📍 Hyderabad