JOB DESCRIPTION

Designation: Sales Coordinator

Job Description: We are seeking a dynamic and results-driven Sales Coordinator to join our team. The successful candidate will play a pivotal role in driving sales growth and expanding our market presence within the pharma sector. As a Sales Coordinator, he will be responsible for identifying new business opportunities, nurturing client relationships, and promoting complete range of DYNA products.

Functions:

- Maintain organized sales records and report month-end goal setting to the senior management team
- Arrange for creation and distribution of presentations and supporting documents to help sales team generate business leads
- Attend essential sales training meetings and develop an understanding of all the company's services and products
- Contribute to overall customer satisfaction by promptly answering emails and handling orders by phone
- Establish active communication and engagement with sales representatives to ensure that orders are processed promptly
- Collaborate with senior sales staff in weekly meetings by creating and maintaining month-end sales reports
- Overseeing urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events
- Handling orders by phone, email, mail or occasionally visit and checking the orders have the correct prices, discounts, and product numbers
- Inputting orders, to head office and ensure sales order entry into CRM/ERP by head office team
- Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently
- Developing and maintaining filing systems to maintain sales records, prepare reports, and provide financial information to the finance department
- Making the company's products and services as attractive to potential customers as possible
- Ensuring adherence to laws, regulations, and policies

Roles & Responsibilities:

- Sales Administration: Manage customer accounts, update CRM systems,



and prepare sales documents.
- Client Communication: Handle inquiries, prepare quotation through CRM, confirm orders, and resolve basic service issues.
- Order Processing: Process orders with terms & condition, coordinate with logistics, and track deliveries. Lost order Analysis with report.
- Sales Reporting: Generate sales reports and performance metrics for management.
- Meeting Coordination: Organize sales meetings, client visits, and promotional events.
- Record Keeping: Maintain accurate records of client interactions and transactions. Maintain supply dates come from head office for customer information.
- Coordinate for installation & commissioning of supplied items through head office.
- Payment collection follow ups through call/ email/ occasionally visit.
- Lead Support: Help qualify leads, schedule meetings, and nurture sales prospects.
- Problem Resolution: Address minor client issues and escalate complex concerns.
- Perform other sales-support activities assigned by the reporting manager

Authorities:
This position is authorized to take techno-commercial decisions within approval matrix in favour of DYNA to secure valuable customer and to grab competitors strong-hold customer.

Growth & Development:
This position can be mentored to take Sales Managerial Role in future

Educational Qualification:

- Bachelor's degree in Engineering or related field (Mechanical, Electrical, Chemical, or Industrial Engineering preferred)

Core Skills & Competencies:

- Strong technical aptitude with the ability to understand and communicate complex product features and specifications
- Excellent communication, presentation, and negotiation skills
- Lanaguages know English, Hindi, regional language
- Self-motivated, proactive, and results-oriented individual with a passion for sales and customer service.
- Ability to work independently and as part of a collaborative team environment.
- Proficiency in MS Office applications and CRM software with all parameters.
- Positive communication and interpersonal skills.
- Strong coordination and follow-up skills.
- Strong documentation and record-keeping skills.

📌 Sales Coordinator (Noida)
🏢 DYNA Filters
📍 Noida