We are Conducting Mega Job fair for Various Domain with best Salary, Allowance & Incentives!

Technical Support Engineer

Location: Bangalore
Salary: 7 LPA
Role: Technical Support Engineer

Job Responsibilities

- Provide technical support to customers via phone, email, and chat.

- Troubleshoot software, hardware, network, and application-related issues.

- Diagnose and resolve technical problems within agreed SLAs.

- Document issues, solutions, and customer interactions.

- Escalate complex issues to the appropriate technical teams.

- Work closely with engineering and product teams to resolve recurring issues.

Requirements

- Bachelors degree or equivalent technical qualification.

- Strong troubleshooting and problem-solving skills.

- Positive communication and customer-handling skills.

- Knowledge of operating systems, networking, and basic troubleshooting.

- Experience with ticketing/support tools is an advantage.

- Relevant technical support experience preferred.

Salary: Up to 7 LPA
Location: Bangalore

Contact Point : Jenina : (phone hidden) / (phone hidden) / (phone hidden) / (phone hidden)

📌 Technical support / Service desk / Troubleshooting / LAN / WAN / BPO (Bengaluru)
🏢 Rivera Manpower Services
📍 Bengaluru