03 Oct
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Talent Corner HR Services
|
Nashik
03 Oct
Talent Corner HR Services
Nashik
Job Description: * Take overall responsibility for the day-to-day operations and performance of the two-wheeler showroom. * Achieve and exceed monthly, quarterly and annual sales, retail and profitability targets across all product categories. * Lead and monitor the overall showroom team, including Sales, Network/AD, PDI, Back Office and other operational teams. * Set clear targets, responsibilities and performance expectations for all departmental heads and team leaders. * Monitor product-wise, team-wise, executive-wise and location-wise performance and take timely corrective action. * Drive showroom walk-ins, enquiries, test rides, bookings, retail and customer conversions. * Ensure 100% lead follow-up, proper DMS/CRM usage and effective enquiry management. * Review daily sales performance and conduct daily/weekly/monthly business reviews with the respective teams. * Ensure proper stock planning, vehicle availability, ageing-stock control and liquidation of slow moving inventory. * Monitor overall showroom profitability, including vehicle margins, finance, insurance, accessories, exchange and other revenue streams. * Coordinate closely with Finance, Insurance, RTO, Accessories, Service, PDI and Accounts teams to ensure smooth customer deliveries and operations. * Ensure high standards of customer experience, showroom discipline and delivery experience. * Handle important customer concerns and escalations and ensure timely resolution. * Plan and execute local marketing activities, customer camps, events, test-ride activities and promotional campaigns to generate business. * Develop and maintain strong relationships with finance partners, insurance partners, OEM representatives, vendors and key customers. * Monitor competitor activity,
market trends, pricing, schemes and customer feedback and provide actionable inputs to management. * Identify recent business opportunities and initiatives to increase market share, retail volume and showroom profitability. * Train, motivate and develop managers and team leaders to improve productivity, customer handling, conversion and overall team performance. * Review manpower requirements, team productivity and individual performance and recommend appropriate actions to management. * Ensure strict adherence to company/OEM guidelines, dealership SOPs, compliance requirements and internal processes. * Ensure proper coordination between Sales and Service to improve customer retention, repeat business and overall dealership experience. * Review pending enquiries, bookings, deliveries, receivables and other critical business parameters on a regular basis. * Prepare and submit daily, weekly and monthly management reports, along with performance analysis and action plans. * Take ownership of achieving the dealerships overall business targets, productivity, customer satisfaction and profitability. * Work closely with the dealership management/owners to plan and execute business strategies, improve operational efficiency and drive sustainable growth. Key Responsibilities Sales & Business Growth | Team Leadership | Showroom Operations | Stock & Ageing Control | Customer Experience | Profitability | Marketing | Process & Compliance | Performance Management
Ideal Candidate: A dynamic two-wheeler/automobile professional with strong sales leadership, team-management and business-management experience, capable of independently handling showroom operations and driving the team towards targets.
📌 General Manager Two Wheeler Showroom (Nashik)
🏢 Talent Corner HR Services
📍 Nashik