Job Summary

We are looking for a skilled *IP CCTV & Network Maintenance Technician* responsible for installation, configuration, troubleshooting, preventive maintenance, and support of IP CCTV surveillance systems and network infrastructure at client sites.

Key Responsibilities

# IP CCTV Installation & Maintenance

* Install, configure, and maintain IP CCTV cameras, NVRs, and related equipment*.

* Perform camera installation, focusing, positioning, configuration, and testing.

* Configure IP addresses, recording parameters, camera profiles, and user access.

* Troubleshoot issues related to camera connectivity, video loss, recording, playback, storage, and network communication.

* Perform preventive maintenance, including CCTV camera cleaning, health checks, and system testing.

* Handle CCTV-related RMA and replacement activities.

* Check and troubleshoot PoE-related issues, network cables, fiber links, and communication between cameras and NVRs.

* Maintain CCTV system documentation, IP address lists, device details, and service reports.

# Network Installation & Maintenance

* Install and maintain network switches, routers, access points, and related networking equipment.

* Perform basic Troubleshooting access/trunk ports, PoE, and port troubleshooting.

* Troubleshoot LAN connectivity, network loops, link failures, and device communication issues.

* Check copper and fiber connectivity using appropriate testing tools.

* Perform basic network troubleshooting using ping, traceroute, IP configuration, and other diagnostic commands.

# Client & Site Support

* Attend client sites for breakdown calls, preventive maintenance, and installation activities.

* Communicate with clients regarding technical issues and provide appropriate updates.

* Coordinate with senior engineers for complex network and CCTV issues.

* Prepare site visit reports, service reports, preventive maintenance reports, and installation reports.





* Maintain proper records of replaced/installed equipment and materials.

* Follow site safety, security, and client procedures.

# Required Technical Skills

* Valuable knowledge of *IP networking fundamentals*.

* Understanding of *IPv4, subnetting, DHCP, DNS, VLAN, TCP/IP, PoE, and basic routing/switching*.

* Hands-on knowledge of *IP CCTV, NVRs, PoE switches, and surveillance systems*.

* Basic knowledge of *fiber optic and UTP cabling*.

* Ability to use basic network troubleshooting commands.

* Knowledge of CCTV VMS/NVR configuration and troubleshooting.

* Ability to read basic network diagrams and CCTV layouts.

* Basic knowledge of Windows operating systems and networking tools.

# Preferred Skills

* Knowledge of managed switches and VLAN configuration.

* Experience with fiber OTDR/power meter testing is an advantage.

* Networking knowledge is an advantage.

* CCTV certification or relevant technical certification is an advantage.

#Personal Attributes

* Good troubleshooting and problem-solving skills.

* Good communication and client-handling skills.

* Willingness to travel to client sites.

* Ability to work independently as well as with a technical team.

* Good documentation and reporting skills.

* Responsible and disciplined with a service-oriented approach.

# Educational Qualification

*ITI / Diploma / Graduate* in Electronics, Networking, Computer Science, Electrical, or a related technical field.

# Experience

*1-3 years of hands-on experience* in IP CCTV, networking, system integration, field service, or a similar technical role.

#Key Performance Areas

* Timely resolution of CCTV and network service calls.

* Successful completion of installation and maintenance activities.

* Proper preventive maintenance and system health checks.

* Accurate technical documentation and service reports.

* Effective client communication and coordination.

* Reduction of recurring technical issues through proper troubleshooting.

📌 CCTV and Network Maintenance Technician (Pune)
🏢 Silicon E Solution
📍 Pune