Key competencies:

- Proven product engineering ownership
- Hands-on Data/AI delivery transformation experience
- Strong client-facing executive communication skills
- PE/Financial delivery leadership
- Experience leading offshore engineering organizations (not just operations)

We are looking for an experienced Delivery Director – BFSI to lead large-scale technology delivery and strategic client relationships across Banking, Financial Services and Insurance accounts. The role will be responsible for end-to-end delivery, client management, P&L;, operational governance, revenue growth and delivery excellence.

The ideal candidate should have strong experience managing large BFSI clients, multi-location delivery teams, complex transformation programs and senior stakeholder relationships.

1. Client & Stakeholder Management

- Own strategic relationships with CXO-level stakeholders across BFSI clients.
- Act as the primary delivery and escalation point for key accounts.
- Conduct regular governance reviews with CIOs, CTOs, business heads and other senior stakeholders.
- Understand client business priorities and translate them into technology/delivery roadmaps.
- Build long-term relationships and improve client satisfaction and retention.

2. Delivery Management

- Own end-to-end delivery of large and complex BFSI engagements.
- Ensure projects/programs are delivered within agreed scope, timelines, budget and quality parameters.
- Establish delivery governance, KPIs, SLAs, risk management and escalation mechanisms.
- Drive continuous improvement, standardization and operational excellence.





- Manage delivery across multiple locations/geographies and delivery centers.

3. BFSI Domain Expertise

Strong understanding of one or more BFSI areas such as:

- Retail & Corporate Banking
- Investment Banking
- Payments
- Cards
- Lending & Mortgages
- Wealth Management
- Capital Markets
- Insurance – Life, General/P&C;, Health
- Risk & Compliance
- Fraud & Financial Crime
- Core Banking / Core Insurance
- Digital Banking / Digital Transformation

4.P&L; and Commercial Management

- Own the P&L; and financial performance of the portfolio/account.
- Manage revenue, margins, utilization, productivity and delivery costs.
- Drive resource optimization and capacity planning.
- Identify opportunities for account expansion, cross-sell and upsell.
- Support commercial negotiations, SOWs, renewals and contract discussions.

5. Business Growth & Account Expansion

- Partner with sales/business development teams to identify new opportunities within existing BFSI accounts.
- Participate in RFP/RFI/RFQ and solutioning activities.
- Develop account growth strategies and transformation roadmaps.
- Build relationships with decision-makers and influencers within client organizations.
- Contribute to revenue growth and new business acquisition.





6.Leadership & People Management

- Lead large, geographically distributed delivery teams.
- Manage senior delivery managers, program managers, architects and technology leaders.
- Build leadership pipelines and succession plans.
- Mentor senior managers and develop high-performing teams.
- Drive employee engagement, retention and talent development.

7. Risk, Governance & Compliance

- Establish strong delivery governance and operational controls.
- Proactively identify and mitigate delivery, financial and operational risks.
- Ensure adherence to client and regulatory requirements relevant to BFSI.
- Manage critical escalations and recovery plans.
- Ensure compliance with security, data privacy and industry standards.

Required Skills & Experience

- 15+ years of experience in IT Services / Technology / Digital Transformation.
- Significant experience managing BFSI clients and large technology delivery portfolios.
- Proven experience managing large teams and complex programs.
- Robust client-facing and executive stakeholder management experience.
- Experience in P&L;, revenue, margin and commercial management.
- Strong understanding of delivery methodologies such as Agile, Scrum, DevOps and traditional SDLC.
- Experience with digital transformation, cloud, data/AI, automation or modern technology platforms is preferred.
- Strong exposure to RFP/RFI/RFP solutioning and pre-sales is an advantage.
- Excellent communication, negotiation and presentation skills.
- Ability to operate effectively with CXO-level stakeholders.

📌 Delivery Manager (Chennai)
🏢 Movate Technologies
📍 Chennai