- Identify, develop, and acquire new corporate, MICE, leisure, and travel trade business for assigned hotel locations.
- Actively prospect through sales calls, cold calling, networking events, roadshows, exhibitions, and client meetings.
- Build and maintain solid relationships with corporate clients, travel agents, event planners, and key partners.
- Prepare and execute segment-wise sales plans aligned with revenue targets.
- Conduct regular market intelligence and competitor analysis.
Reactive Sales
- Handle incoming sales inquiries, leads within defined turnaround times.
- Prepare commercial proposals, rate contracts, and negotiate terms to maximize revenue.
- Coordinate with internal teams (Reservations, Revenue, Operations) to ensure seamless conversion of leads.
- Follow up on all leads to ensure high conversion ratios.
Multi-Location / Cluster Management
- Manage sales activities for multiple hotel properties across different locations.
- Balance demand across hotels to optimize occupancy and revenue.
- Represent all assigned hotels consistently during client interactions and promotions.
- Support central sales initiatives and cross-sell hotel properties within the cluster.
Client Relationship Management
- Maintain assigned key accounts and ensure account growth year-on-year.
- Conduct regular client visits and business reviews.
- Ensure high client satisfaction and repeat business.
- Resolve client issues proactively in coordination with hotel operations.
Travel & Market Representation
- Travel extensively to assigned cities and markets for sales calls and business development.
- Represent the hotel at industry events, trade fairs, and networking platforms.
- Strengthen brand presence in target markets.
Reporting & Administration
- Maintain accurate sales records, contracts, and client data in CRM systems.
- Prepare weekly and monthly sales activity and revenue reports.
- Monitor performance against targets and take corrective actions when required.
📌 Sales Manger - Hotel Industry only (Noida)
🏢 Miros Hotels & Resorts
📍 Noida
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