Customer Support Executive (Dehradun)

Customer Support Executive (Dehradun)

03 Oct
|
Crystree Solutions
|
Dehradun

03 Oct

Crystree Solutions

Dehradun

Roles and Responsibilities

- Provide exceptional customer support through email, phone calls, and chat to resolve customer queries and concerns.

- Handle customer complaints in a skilled manner, escalating issues when necessary to ensure timely resolution.

- Maintain accurate records of all interactions with customers using our CRM system.

- Collaborate with internal teams to resolve complex customer issues and improve overall customer satisfaction.

- Meet or exceed performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.

📌 Customer Support Executive (Dehradun)
🏢 Crystree Solutions
📍 Dehradun

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