Tech Mahindra is hiring for Chandivali location for Customer Service Voice Process- CIBIL related process
Job Description:
Bank coordination Voice Process (Outbound)
Location: Tech Mahindra BPS, Oberoi Garden Estate, Off Saki vihar Road, Chandivali, Andheri East 400072
Employment Type: Full time
Joining: Immediate Joiners Preferred
About the Role:
We are hiring enthusiastic and customer-focused individuals for our Customer Service Voice Process Inbound. The role involves handling incoming calls and resolving customer queries effectively. There are no sales targets—the focus is entirely on delivering excellent customer experience.
Key Responsibilities:
Handle outbound bank members calls professionally and efficiently.
Understand concerns and provide accurate solutions. Meet process quality standards and service-level metrics.
Shift Details:
Shift Window: Between 8:00 AM to 8:00 PM For Female
8:00 AM to 11:00 PM For Male
Shift Duration: Any 10-hour shift (including 1-hour break)
Eligibility Criteria:
Graduation is mandatory
Salary
1+ year experience : CTC- 331,663/- & 21800/- (in-hand)
2+ year experience: CTC 371,463/- & 25000/- (in-hand)
If interested call me on (phone hidden)- Priyanka HR
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