Role & responsibilities

- Manage daily warehouse operations including inbound, outbound, sorting, scanning, loading, and dispatch activities.
- Allocate manpower effectively and ensure smooth execution of operational activities.
- Monitor and improve team productivity, attendance, and shift-wise performance.
- Ensure shipments are processed within the defined SLA/TAT timelines.
- Guide, train, and support Process Executives to achieve operational targets.
- Ensure adherence to company SOPs, safety guidelines, and operational compliance.
- Monitor shipment accuracy and minimize errors, damages, and operational deviations.
- Identify operational issues, resolve them within the required timeline, and escalate critical concerns to the reporting manager.
- Prepare and maintain daily MIS reports, productivity reports,



and operational updates.
- Coordinate with internal teams, transporters, vendors, and stakeholders for smooth operations.
- Conduct team huddles, share process updates, and communicate operational priorities.
- Ensure proper shift handover and completion of pending activities.
- Track employee performance and provide feedback for improvement.
- Support process improvements to increase efficiency and reduce operational gaps.
- Maintain discipline, safety standards, and a positive working setting within the team.

Intrested Candidates Please Contact: 93440 66264 Keerthika HR/ 80192 22821 Fathima

📌 Team Lead (Tambaram)
🏢 Delhivery
📍 Tambaram