Roles & Responsibilities Customer Support Executive
- Handle customer queries through Chat and Email in a qualified manner.
- Provide accurate information and effective solutions to customer concerns.
- Resolve customer issues within defined SLA and quality standards.
- Maintain proper documentation of customer interactions and update records.
- Ensure high levels of customer satisfaction through timely and courteous communication.
- Follow company policies, processes, and escalation procedures.
- Achieve assigned productivity, quality, and response-time targets.
- Coordinate with internal teams for resolution of complex customer issues.
- Maintain professional communication and strong typing skills.
📌 Chat And Email Support Executive (Sahibzada Ajit Singh Nagar)
🏢 TP
📍 Sahibzada Ajit Singh Nagar
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