Job Title: Customer Support Executive International Voice Process

Location: Bangalore
Work Mode: Work from Office
Process: International Voice Process
Experience: Freshers & Experienced Candidates

Job Overview

We are hiring Customer Support Executives for an International Voice Process in Bangalore. Both freshers and experienced candidates with good English communication skills are welcome to apply.

This is an excellent opportunity for candidates looking to start or grow their career in International BPO / Customer Service with attractive salary, incentives and extra benefits.

Eligibility Criteria

For Freshers:

- Minimum 12th Pass / Graduate
- Freshers can apply
- Excellent English communication skills B2 level
- Willingness to work in night shifts
- Maximum age: 27 years

For Experienced Candidates:

- Prior experience of minimum 6 months in BPO / International Voice / Customer Support is mandatory
- Good international customer handling and communication skills
- Comfortable working in US time zones / night shifts
- Candidates with relevant voice process experience can apply

Common Criteria:

- Candidates should be comfortable working from office
- Relocation candidates can apply
- Good verbal communication and customer-handling skills are required

Key Responsibilities

- Handle customer queries through international voice calls
- Understand customer concerns and provide appropriate resolutions




- Maintain professional communication with international customers
- Provide accurate information and ensure a positive customer experience
- Follow process guidelines, quality standards and compliance requirements
- Maintain required productivity and quality parameters
- Document customer interactions accurately
- Escalate complex issues to the appropriate team when required

Benefits

- Bonus + Night Allowance + Performance Incentives
- Transport: 2-Way Cab Facility available for candidates within 25 km
- Weekly Off: 2 Days

Shift Details

- Shift: Night Shift
- Process: US Time Zones
- Working Days: 5 Days
- Work Mode: Work from Office

Interview Process

The complete interview process will be conducted virtually:

1. HR Screening
2. Online Assessment
3. V&A; Round
4. Operations Round

Candidate Profile

We are looking for candidates who:

- Have excellent spoken English and strong communication skills
- Are confident while interacting with international customers
- Have a customer-focused approach
- Are comfortable working in night shifts
- Can work in a fast-paced environment
- Are willing to build a long-term career in the BPO / Customer Service industry

Freshers and candidates with relevant BPO / International Voice experience are encouraged to apply.

Contact Person: Kirandeep
Contact Number: (phone hidden)

📌 Hiring || Freshers For International BPO / US Customer Support Agent (Bengaluru)
🏢 Glorious HR Services
📍 Bengaluru