Customer Care Executive (Gorakhpur)

Customer Care Executive (Gorakhpur)

03 Oct
|
Crystree Solutions
|
Gorakhpur

03 Oct

Crystree Solutions

Gorakhpur

Roles and Responsibilities

- Handle customer calls, emails, and chats to resolve their queries and concerns in a timely and qualified manner.

- Provide accurate information about products/services to customers through various communication channels (phone, email, chat).

- Identify customer needs and escalate complex issues to senior team members or supervisors when necessary.

- Maintain records of all interactions with customers using CRM software or other tools.

- Meet performance targets set by the company for call handling time, resolution rates, and quality metrics.

📌 Customer Care Executive (Gorakhpur)
🏢 Crystree Solutions
📍 Gorakhpur

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