Role & responsibilities

1. Installation, Pre-Commissioning & Commissioning

- Supervise and execute pre-commissioning and commissioning activities for pumps, compressors, and associated equipment at customer sites.
- Inspect equipment installation, alignment, piping, electrical connections, instrumentation, and other relevant parameters prior to commissioning.
- Conduct functional and performance testing of equipment in accordance with approved procedures and manufacturer recommendations.
- Identify and rectify installation and commissioning-related issues.
- Prepare commissioning reports, test records, and other required service documentation.

2. Troubleshooting & Technical Support

- Respond promptly to customer complaints, technical queries, and service requests.
- Diagnose mechanical, electrical, hydraulic, pneumatic, and operational problems affecting equipment performance.
- Analyze symptoms, inspection findings, operating conditions, and equipment history to identify root causes.
- Recommend and implement appropriate corrective actions to restore equipment performance.

3. Preventive & Corrective Maintenance

- Carry out preventive and corrective maintenance of installed pumps, compressors, and related equipment.
- Inspect equipment condition and identify potential failures before they occur.
- Advise customer maintenance teams on appropriate maintenance practices and procedures.

4. Customer Service & Relationship Management





- Serve as the primary technical contact for customers during service activities.
- Maintain professional and positive relationships with customers and ensure timely resolution of service requirements.
- Understand customer concerns and provide practical, technically sound solutions.
- Conduct product and equipment training for customers, operators, and maintenance personnel.

5. Product & Industry Knowledge & Reporting

- Develop a thorough understanding of the company's pumps, compressors, and associated equipment.
- Experience in the pump/compressor industry will be an advantage
- Prepare detailed service reports, commissioning reports, inspection reports, and maintenance records.
- Maintain accurate records of customer complaints, service visits, repairs, spare parts, and equipment performance.
- Work closely with Technical Sales, Engineering, Production, Quality, Spare Parts, and Service teams to resolve customer issues.
- Coordinate availability of spare parts, tools, manpower, and other resources required for service activities.

Required Skills & Competencies

- Strong analytical and problem-solving skills.
- Good understanding of mechanical equipment, particularly pumps and compressors.
- Solid troubleshooting and root-cause analysis skills.
- Ability to manage multiple service assignments and prioritize activities effectively.
- Willingness to travel frequently to customer locations.

📌 Service EngineerB (Pumps & Compressors) (Vadodara)
🏢 Madhav Fluid Solutons
📍 Vadodara