- Understand customer requirements including location, budget, property type, preferences and timelines.
- Build a strong relationship with customers throughout the property search journey.
- Suggest relevant properties based on customer requirements.
- Explain property details, features, pricing and other relevant information.
- Handle customer queries, concerns and objections throughout the sales process.
- Conduct regular follow-ups and keep customers engaged.
- Coordinate with internal teams to provide suitable property options.
- Drive customers towards property visits and subsequent transaction stages wherever applicable.
- Negotiate effectively and work towards converting opportunities into successful property deals.
- Take ownership of the customer journey from lead allocation to deal closure.
- Maintain accurate lead, customer,
follow-up and sales information in the CRM.
- Achieve daily, weekly and monthly sales and conversion targets.
- Ensure a strong customer experience throughout the sales journey.
Preferred candidate profile
- Any Graduate / Post Graduate preferred.
- Experience in Inside Sales, Property Sales, Real Estate, B2C Sales or Telesales preferred.
- Excellent verbal communication and interpersonal skills.
- Strong customer-handling and relationship-management skills.
- Ability to understand requirements and recommend suitable property options.
- Strong negotiation, persuasion, objection-handling and closing abilities.
- Comfortable working in a target-driven workplace.
- Strong follow-up and lead-management skills.