HIRING TOP MNCs | CUSTOMER SUPPORT | NON-VOICE | CLIENT SERVICING
Location: Bangalore
Roles: Customer Support | Non-Voice | Chat Support | Email Support | Client Servicing
Industry: Top MNC / International BPO
Eligibility: 12th Pass / Diploma / Graduate
Experience: Freshers & Experienced Candidates
Salary: 3.5 LPA 6 LPA*
Shift: Day / Rotational / International Shifts
Work Mode: Work From Office
Working: 5 Days
JOB RESPONSIBILITIES
- Handle customer queries through chat, email and backend support
• Provide accurate and timely resolution to customer concerns
• Manage client/customer requests while maintaining service quality
• Coordinate with internal teams for issue resolution
• Maintain accurate records and update customer information
• Handle escalations and follow defined SLA/TAT
• Ensure high customer satisfaction and quality standards
SKILLS REQUIRED
Excellent written & verbal English communication
Good typing and computer skills
Customer handling & problem-solving skills
Client servicing / customer relationship skills
Ability to work in rotational/international shifts
Good attention to detail
ADVANTAGES
Opportunity to work with Top MNCs
International processes
Career growth opportunities
Performance incentives
Cab facility for eligible shifts/processes
PF / ESI / Insurance as per company policy
Immediate Joiners & Candidates with International BPO/Customer Support experience preferred.