Dear Candidate,

Job Title: Customer Support Voice with Upselling (Level 12)

Location: Vikhroli / Airoli (Relocation accepted)

Work Mode: Work From Office (WFO)

Shift: 24x7 rotational

Role & Responsibilities

- Handle international customer voice interactions with professionalism.
- Deliver excellent customer service while identifying opportunities for upselling.
- Ensure customer satisfaction and adherence to process guidelines.

Eligibility:

- Education: HSC (12th pass)
- Experience: Minimum 1+ year in International Voice process (Level 12).

Compensation & Benefits

- CTC Range: 4.5 LPA 6.5 LPA (based on experience & performance)
- Cab Facility: Provided both ways within transport boundary; relocation required if outside coverage.

Interview Process:

- Level 12: HR Voice Versant (Cut-off: 58+) Operations Round

Key Skills

- Robust verbal communication skills
- Customer service orientation with upselling ability
- Ability to work in rotational shifts
- Confidence in handling international customers

Apply Now Send your CV to:

[email protected] WhatsApp CV:

Jahnvi: (phone hidden) (Availble on Whats app )

Shubham: (phone hidden) (Availble on Whats app )

Thanks

📌 Customer Care Executive (Mumbai)
🏢 FutureHeights Training and Consultant
📍 Mumbai