Seeking a dynamic support resource with hands-on experience in payment processing applications. The candidate must be solid in incident analysis, vendor coordination, and daily monitoring of payment transactions, including integration uptime and consistency.
Responsibilities
- Manage L1 and L2 support for payment systems
- Monitor transactions and dashboards; identify failures; analyse and coordinate for quick resolution
- Work with internal teams and vendors for issue closure
- Maintain incident logs, RCA details, and support documentation
- Ensure adherence to SLAs and daily operational governance
Skills Required
- Good understanding of payment workflows and gateway integrations
- Strong troubleshooting and issue analysis skills
- Basic SQL knowledge (preferred)
- Effective communication and coordination skills
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Payment Support Execuitve (Mumbai)
🏢 ComUnus Technologies
📍 Mumbai
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