- Make outbound calls to potential and existing customers
- Explain company products/services clearly
- Handle customer queries and provide accurate information
- Maintain call records and update data regularly
- Follow up with leads and convert them into business opportunities
- Coordinate with the sales team for lead closure
- Maintain a positive and skilled attitude during calls
Preferred candidate profile
- Good communication skills (Hindi & basic English)
- Confident and polite speaking skills
- Basic computer knowledge (MS Excel, calling software)
- Ability to handle rejection and stay motivated
- Good listening and convincing skills