- Provide technical support to customers through phone, email, or chat regarding their electrical equipment issues.
- Troubleshoot and resolve complex technical problems related to electrical systems, including faulty wiring, circuit breakers, and fuses.
- Collaborate with internal teams to identify root causes of issues and implement solutions to prevent future occurrences.
- Develop and maintain documentation of customer interactions, troubleshooting steps, and resolutions.
Job Requirements :
- 8-13 years of experience in a similar role providing technical support for electrical products or services.
- Robust knowledge of electrical principles, circuits, and components (e.g., motors, generators).
- Excellent problem-solving skills with ability to troubleshoot complex technical issues independently.
- Ability to work effectively in a fast-paced environment with multiple priorities.
📌 Technical Service Support Specialist (Vijayawada)
🏢 Cummins
📍 Vijayawada
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.