Role & responsibilities

Qualifications

- Bachelors degree (BE/B.Tech)/Engineering graduates

- 3-4 years of experience in technology and end-user support, or a similar technology support role.

- Prior experience in a customer-facing or client service environment is highly preferred.

- Excellent verbal and written communication skills, with the ability to interact confidently with users at all organizational levels.

- Ability to work effectively under pressure and manage multiple priorities.

- High level of professionalism, discretion, and commitment to maintaining confidentiality.

- Willingness to work flexible schedule, including shifts, weekends, and outside standard business hours as needed.

Location: Hyderabad & Bengaluru

The team

The CXO (Customer Experience Organization) team is dedicated to building strong relationships with our customers to understand their unique needs. By delivering a seamless technology experience through innovative, sustainable, and tailored solutions, along with world-class support, we aim to drive significant business value. Our teams collaborate and gather feedback from multiple sources to advocate and provide advice with a holistic view of our business needs. We work across all service areas within Deloitte Technology-US to help bring this vision to life.

How you’ll grow

At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts,



we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning.

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-

job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

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