- Driving sales and targets across shared locations and ensuring compliance.
- Would be responsible for driving sales for Tractor loan sourcing.
- Will be responsible for achieving territory targets of respective products.
- Would be managing a team of Team Leaders.
- Ensure teams achieve monthly productivity targets assigned at Sales executive level.
- Regular hiring and optimum team structure to be maintained as per the targeted teams size and business targets.
- Take requisite action to weed out non-productive staff as per periodicity decided.
- Regular training of teams on the banks product and process to be organized in co-ordination with bank teams.
- Track FTR, TAT and deliver on standards as set by bank from time to time.
- Ensure privacy of data is maintained by the teams managing customers by auditing from time to time.
- Ensure teams discipline in customer engagement and channel/lead management.
Provide exceptional customer experience to all customers engaged.
- Manage customer grievances as per standards set by bank from time to time.
Preferred candidate profile
- Minimum 8+ years of relevant experience in the Tractor Loan sales domain.
- Relationship Management, Channel management skills.
- Proven track record of managing large teams in the respective geography.
- Co-ordination skills to work with credit, legal, branch and operations.
- Deep understanding of credit underwriting standards and different market practices and credit bureau functions.
- Ability to read and understand financials, credit reports, bureau reports.
- Deep understanding of legal knowledge for property related transactions in the respective geography.
- Strong knowledge of retail assets, regulatory knowledge and ability to assess customer requirements basis available products.
- Solid analytical, interpersonal, and verbal and written communication skills.
- Co-ordination skills to work with credit, legal, branch and operations.
- Detail-oriented with strong ability to manage sales and compliance simultaneously.
- Ability to work in a flexible and target-oriented environment.
- Must be able to work in a high stress environment while achieving agreed upon sales-target consistently.
- Must be willing and able to work as part of a team.
- Strong capability to work with people from different background
- Swift decision making to ensure closure of targets.
- Coordinating with Vertical Heads/National Head, Team Leaders, Branches, SMS etc.as and when required.
📌 Regional Sales Manager (Bhopal)
🏢 Baroda Global Shared Service
📍 Bhopal
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