04 Oct
|
Standard Chartered Bank
|
Gandhinagar
04 Oct
Standard Chartered Bank
Gandhinagar
This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Job Summary • We are looking for an experienced Wealth Relationship Manager (RM) who has worked closely with Resident & NRI clients and understands their financial needs, regulatory nuances, and end-to-end processes. This is an early-stage role where you will work to shape client journeys, processes, and service standards, while also managing and growing NRI client relationships. • This role is based in GIFT City, Ahmedabad Indias rapid-growing international financial hub. Key Responsibilities Relationship Management • The role demands deep expertise in cross-border wealth solutions. Daily responsibilities involve offering solution for clients needs, compliance coordination, and client lifecycle management for international and domestic financial markets.
• Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues by offering relevant Gift City products & services. • Provide professional customer service to achieve a high percentage of customer satisfaction and retention. • Good understanding of NRI investment rules, banking structures, and compliance basics. • Manage the portfolio to de-risk against attrition and achieve stability of book. • Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places. • Serve as the one-point contact to the High Net Worth customers of the SCB IBU SALES • Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue for the segment • Coordinate customer events for the cluster along with the product team Service • NPS & Customer management • Ensure that NPS is at least in second quartile as compared to peers • Use the online CMP system diligently and achieve > 75% o
📌 Relationship Manager Gift City (Gandhinagar)
🏢 Standard Chartered Bank
📍 Gandhinagar