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Experience: 8+ yrs

Location: Mumbai, Maharashtra, India

Job Type: Full-time

We are looking for an experienced and results-driven Store Manager to oversee end-to-end store operations, drive sales performance, deliver an exceptional customer experience, and lead a high-performing retail team.

The ideal candidate will have solid expertise in retail operations, sales management, team leadership, inventory control, customer relationship management, and store performance optimisation. The role requires a hands-on leader who can manage daily operations while consistently achieving business and customer-service objectives.

Requirements

Key Responsibilities
- Manage day-to-day store operations and ensure smooth and efficient functioning.
- Drive store sales, revenue, and profitability in line with business targets.
- Monitor key retail metrics including sales, conversion, average transaction value, and team KPIs.
- Lead, motivate, coach, and develop store sales and support teams.




- Set individual and team targets and monitor performance against agreed objectives.
- Ensure consistently high standards of customer service and overall customer experience.
- Handle customer queries, complaints, and escalations and ensure timely resolution.
- Monitor inventory levels, stock movement, product availability, and replenishment requirements.
- Coordinate with warehouse, logistics, merchandising, and internal support teams.
- Ensure effective visual merchandising and maintain high standards of store presentation.
- Maintain store hygiene, discipline, safety, and operational standards.
- Monitor billing, cash handling, daily sales reconciliation, and store documentation.
- Conduct regular stock checks and support inventory audits and reconciliation.
- Ensure adherence to retail SOPs, company policies, and operational processes.
- Analyse sales, inventory, and performance reports an

📌 Assistant Store Manager (Mumbai)
🏢 Weekday AI
📍 Mumbai