04 Oct
|
Weekday AI
|
Gurugram
04 Oct
Weekday AI
Gurugram
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Experience: 3+ yrs
Location: Gurugram, Haryana, India
Job Type: Full-time
We are looking for a driven and entrepreneurial Business & Operations Professional to contribute to the development and scale-up of a fast-growing quick commerce platform focused on parents and children.
This role is suited for someone who thrives in a 0-to-1 environment and enjoys solving complex business and operational problems. You will work across strategy, execution, customer experience, marketplace operations, and growth initiatives to help build scalable systems and processes from the ground up.
The ideal candidate will combine robust analytical thinking with hands-on execution and a high level of ownership.
Requirements
Key Responsibilities
- Support leadership in developing and executing strategic and operational priorities.
- Analyse business performance, customer behaviour, operational metrics, and growth opportunities.
- Identify operational bottlenecks and develop practical solutions to improve efficiency and customer experience.
- Build and implement scalable processes for quick commerce and marketplace operations.
- Work across supply, fulfilment, inventory, customer experience, technology, and business teams to drive execution.
- Develop dashboards, reports, and performance metrics to track business and operational outcomes.
- Identify opportunities to improve customer acquisition, engagement, retention, and overall experience.
- Support the design and optimisation of customer journeys for parents and families.
- Coordinate cross-functional initiatives from problem identification through implementation and measurement.
- Conduct market, customer, competitor, and category research to identify new opportunities.
- Develop business cases, analysis, presentations, and recommendations for leadership.
- Establish operating mechanisms, review processes, and performance cade
📌 AI Engineer (Gurugram)
🏢 Weekday AI
📍 Gurugram