• The RBDM is responsible for driving the mortgage business (LAP, HL, Affordable HL, and Secured Business Loans) across a defined region through branches and direct channel.

• This includes managing a team of Area Business Development Managers and Business Development Managers, ensuring achievement of business targets, maintaining portfolio quality, and ensuring compliance and customer satisfaction.

Responsibilities

Strategic & Managerial
• Drive regional business targets for LAP and HL products.
• Lead and manage a team of ABDMs and BDMs across multiple clusters.
• Ensure timely hiring, training, and productivity of the team.
• Conduct regular performance reviews and implement corrective actions.
• Ensure branch activation and engagement across the region.
• Monitor and improve portfolio quality and manage delinquencies.

Business Development




• Ensure consistent lead generation and file movement across mapped branches and direct channels.
• Drive cross-sell of insurance, liability, and third-party products.
• Strengthen relationships with key internal stakeholders (Branch Banking, Credit, Operations. Legal and Technical).

Compliance & Governance
• Ensure adherence to internal policies, audit norms, and regulatory guidelines.
• Monitor documentation, PDDs, and disbursement hygiene.
• Resolve escalations and customer grievances in a timely manner.

Products to be Sourced
• LAP Term Loan, LAP LRD, LAP OD, LAP Dropline OD.
• Secured Business Loan.
• Home Loan.
• Affordable Home Loan.

Qualifications

Education: MBA (Any Specialization)
Experience: 10 - 15 years in mortgage lending with at least 2 years in a regional leadership role.

📌 Regional Business Development Manager – Mortgages| Chennai
🏢 CSB Bank
📍 Chennai