Company Description MMA Matrix is a growing brand of gyms in Mumbai, known for bringing together some of the world’s best MMA-based fitness programs under one roof. Located in the vibrant “city that never sleeps,” the brand focuses on delivering a dynamic and high-energy training environment. The facility spans approximately 10,000 square feet and is designed as a world-class space for hardcore fitness and wellness experiences. Team members join a fast-paced, customer-focused setting that supports members in achieving their fitness goals while promoting a professional and welcoming gym culture.
Role Description The Front Desk Receptionist is a full-time, on-site role based in Mumbai, responsible for creating a welcoming first impression for all members and visitors. Day-to-day tasks include greeting guests, answering phone calls, responding to inquiries, and managing check-ins and memberships in alignment with gym policies and procedures. The role involves handling basic administrative and clerical duties such as maintaining records, scheduling appointments or classes,



and coordinating with trainers and other staff to ensure smooth daily operations. The Receptionist will also assist with payment processing, provide information about services and promotions, and help resolve customer concerns in a professional and timely manner. This position requires a consistent presence at the front desk during assigned shifts and active participation in maintaining a clean, organized, and safe reception area.
Qualifications
• Candidates should possess strong Customer Service and Communication skills to interact effectively with members, visitors, and staff.
• Candidates should possess solid Receptionist Duties experience, including greeting guests, managing check-ins, and handling basic front desk responsibilities.
• Candidates should possess good Phone Etiquette and Clerical Skills, including accurate recordkeeping, call handling, and basic computer proficiency.
• Previous e

📌 Front Desk Receptionist (Mumbai)
🏢 MMA Matrix
📍 Mumbai