• The Area Business Development Manager – LAP is responsible for driving the Loan Against Property (LAP) and Home Loan (HL) business across 25–35 mapped branches and through direct sourcing channel.

• The role involves achieving business targets, maintaining portfolio quality, leading a team of Business Development Managers and ensuring compliance and customer satisfaction through effective cross-functional coordination.

Responsibilities

Managerial Responsibilities:
• Lead and manage a team of Business Development mangers (BDM).
• Drive performance through regular reviews, coaching, and motivation.
• Conduct monthly performance appraisals and feedback sessions.
• Facilitate training and development of team and other stakeholders.
• Organising Campaigns for Branches.
• Ensure Branch Activation and BDM productivity.
• Maintain portfolio quality and manage delinquencies.




• Ensure timely hiring and activation of team members as per budget.

Functional Responsibilities:
• Ensure BDM wise minimum customer meeting and logins every month.
• Enhance RO/BDM productivity and branch-level profitability.
• Deliver Annual Operating Plan (AOP) targets for LAP and HL.
• Ensure adherence to internal processes and regulatory norms.
• Review and resolve customer rejections and irregularities.
• Strengthening branch relationships to boost sourcing.
• Drive cross-sell of insurance and liability products (SA/CA).
• Manage customer lifecycle, retention, and satisfaction.
• Monitor and manage PDDs and documentation compliance.

Qualifications

MBA/ Graduate
Min Exp: 12 years
Max Exp: 14 years

📌 Area Business Development Manager – Mortgages| Vadodara (India)
🏢 CSB Bank
📍 India