Lead Site Reliability Engineer

Key Responsibilities:

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Implement and manage Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets to drive reliability efforts.

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Develop systems that are resilient to failures and ensure 99.9%+ uptime for critical services.

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Lead incident response and post-incident reviews (blameless postmortems), ensuring robust root cause analysis and continuous improvement of systems.

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Automate incident detection and response using automated runbooks or predefined workflows.

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Write software as needed to support reliability or efficiency needs.

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Design and implement full observability across systems using modern tools like Open Telemetry for tracing, metrics, and logging.

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Use capacity planning, forecasting, and performance testing to ensure that the systems scale effectively as the user base and load grow.

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Collaborate with development and operations teams on building reliable, scalable, and high-performance services.

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Ensure best practices are followed across infrastructure design, deployment,



and maintenance using tools like AWS, Kubernetes, EKS, Fargate, etc.

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Champion Infrastructure as Code (IaC) to provision, manage, and scale infrastructure using tools like Terraform, Pulumi, or similar.

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Get involved in chaos engineering initiatives.

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Participate on our on-call rotation.

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Drive advanced alerting and anomaly detection applied to metrics

Key Requirements:

Experience & Qualifications:

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3-5 years of experience as an SRE, working in cloud-based environments and on-prem environments.

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Deep understanding of Linux systems, networking, and systems administration.

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Experience with cloud platforms like AWS, with a robust understanding of Kubernetes and container orchestration tools.

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Hands-on experience with observability tools such as Honeycomb, Grafana, Prometheus, Thanos, ELK (Elastic Stack), or Loki.

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Strong skills in at least one programming language (Python, Go) to write producti

📌 Lead Site Reliability Engineer (Bengaluru)
🏢 Zeta Global
📍 Bengaluru