04 Oct
|
Glorious HR Services
|
Bengaluru
04 Oct
Glorious HR Services
Bengaluru
Job Title: Customer Support Executive International Voice Process
Location: Bangalore
Work Mode: Work from Office
Process: International Voice Process
Experience: Freshers & Experienced Candidates
Job Overview
We are hiring Customer Support Executives for an International Voice Process in Bangalore. Both freshers and experienced candidates with good English communication skills are welcome to apply.
This is an excellent opportunity for candidates looking to start or grow their career in International BPO / Customer Service with attractive salary, incentives and additional benefits.
Eligibility Criteria
- Minimum 12th Pass / Graduate
- Freshers can apply
- Excellent English communication skills B2 level
- Willingness to work in night shifts
- Maximum age: 27 years
Key Responsibilities
- Handle customer queries through international voice calls
- Understand customer concerns and provide appropriate resolutions
- Maintain qualified communication with international customers
- Provide accurate information and ensure a positive customer experience
- Follow process guidelines, quality standards and compliance requirements
- Maintain required productivity and quality parameters
- Document customer interactions accurately
- Escalate complex issues to the appropriate team when required
Benefits
- Bonus + Night Allowance + Performance Incentives
- Transport: 2-Way Cab Facility available for candidates within 25 km
- Weekly Off: 2 Days
Shift Details
- Shift: Night Shift
- Process: US Time Zones
- Working Days: 5 Days
- Work Mode: Work from Office
Interview Process
The complete interview process will be conducted virtually:
1. HR Screening
2. Online Assessment
3. V&A; Round
4. Operations Round
Freshers and candidates with relevant BPO / International Voice experience are encouraged to apply.
Contact Person: Ridhi
Contact Number: (phone hidden)
📌 Hiring For International BPO / Freshers || Bangalore (Bengaluru)
🏢 Glorious HR Services
📍 Bengaluru