- Job Description: Front Desk Manager

- The Front Desk Manager acts as the primary face of the organization, overseeing the reception area to deliver a welcoming, organized, and efficient operational hub. This role coordinates front-line personnel and bridges communication between guests, staff, and other departments.

Key Responsibilities

- Team Supervision: Hire, train, coach, and evaluate front desk and reception staff.
- Shift Scheduling: Create work schedules and delegate tasks to maintain continuous, seamless coverage.
- Customer Relations: Handle escalated complaints and resolve complex visitor or guest issues with patience and tact.
- Administrative Oversight: Monitor inventory, order office or guest supplies, and manage record-keeping or billing procedures.
- Department Collaboration: Coordinate with housekeeping, maintenance, security, or facility teams to fulfill visitor requirements.
- System Management:



Oversee the proper use of front desk software, property management systems (PMS), or scheduling tools. [1, 2, 3, 4, 5]

Requirements & Skills

- Education: High school diploma or GED required; a bachelor's degree in hospitality management, business administration, or a related field is often preferred.
- Experience: Minimum of 2 to 3 years of experience in front desk, customer service, or office management roles.
- Technical Skills: Proficiency in MS Office (Word, Excel) and industry-specific front office software or booking platforms.
- Soft Skills: Robust leadership, active communication, conflict resolution, and organizational abilities.

Note: Good Presentable , Tall height

Immediate Joiner

📌 Front Desk Manager (Noida)
🏢 Lonar Buildcon Private
📍 Noida