Role & responsibilities :

The PMO Officer supports project managers and the PMO team in ensuring structured project execution, consistent reporting, and adherence to PMO standards. The role contributes to portfolio transparency by preparing reports, tracking progress, maintaining documentation, and supporting risk and issue management. The position collaborates closely with project teams to ensure clarity, coordination, and alignment across running initiatives.

It plays a key role in maintaining PMO tools, updating project data, and supporting continuous improvement of PMO processes. The PMO Officer is expected to proactively learn and develop project management skills, contributing to the overall maturity of the PMO function..

Key Competencies & Skills required :

- Lead the governance of the project and portfolio framework
- Support the continuous optimization of the project and project portfolio governance and its compliance with group governance frameworks (e.g. 1Essential)
- Monitor and report project/portfolio performance, providing standardized reports, KPIs, and insights to management
- Drive continuous improvement of PMO processes, tools, templates, and methodologies
- Facilitate risk, dependency, and resource management across project portfolio
- Provide coaching, guidance, and quality assurance to project managers and project teams
- Support the 18-month rolling portfolio planning and the quarterly ad-hoc prioritization and budget alignment cycles

Ensure compliance with delivery standards and escalate critical issues proactively

Preferred candidate profile

Technical:

- Advanced project and portfolio management (e.g., PMI, PRINCE2, SAFe) and governance knowledge




- Expertise in PMO tools (e.g., MS Project Online, Clarity, Jira, Azure DevOps)
- Strong understanding of project financials, budgeting, and resource planning

Good to have skills:

- Understanding of risk management, change management, and governance frameworks
- Experience in project delivery in regulated industries (min. 3 years)

Behavioral Skills:

- Good interpersonal, communication and organizational skills relevant to the role.
- Analytical and structured mindset with high attention to detail
- Ability to navigate complex, matrixed organizations
- Proactive problem-solver with strong decision-making skills
- Ability to coach others and promote a culture of continuous improvement
- High level of integrity, resilience, and adaptability.)
- Strong leadership and stakeholder-management skills
- Advanced project and portfolio management (e.g., PMI, PRINCE2, SAFe) and governance knowledge

Soft Skills:

- Positive interpersonal, communication and organizational skills relevant to the role
- Proficient in English Written and Verbal

Previous Experience & Qualifications

Education/Qualification:

- Bachelors or Masters degree in Science/Commerce/Arts/Insurance
- MBA Insurance/Finance can also apply for this position
- Project management certifications preferred (e.g., PMP, PRINCE2, Agile)

Knowledge & Experience:

- Experience with transformation programs, regulatory projects, or cross-functional initiatives in PMO/project manager role (min. 7 years)

Eligibility Criteria : Eligibility Criteria: Any candidate who has attended an in-person interview with us in the last six (6) months is not eligible to participate in the walk-in interview.

📌 Walk-in || PMO (Mumbai)
🏢 ERGO Technology u0026 Services
📍 Mumbai