We’re Hiring: Travel Agent (Amadeus GDS) – Day Shift
We are looking for an experienced Travel Agent to join our team for the day shift. The ideal candidate should be well-versed in Amadeus GDS and capable of handling end-to-end travel booking operations efficiently.
Key Responsibilities:
- Handle flight reservations, reissues, cancellations, and refunds using Amadeus GDS
- Manage domestic and international ticketing
- Assist clients with fare rules, schedules, and travel-related queries
- Resolve booking issues and provide excellent customer support
- Coordinate with airlines and suppliers when required
- Ensure accuracy and compliance with company policies
- Maintain proper documentation and follow standard booking and ticketing procedures
Requirements:
- Proven experience working on Amadeus GDS
- Good knowledge of airline fares, routing, and ticketing rules
- Ability to work independently during the day shift
- Solid communication and problem-solving skills
- Excellent attention to detail and time management skills
- Prior experience in a travel agency is preferred
- Ability to handle multiple bookings and customer requests efficiently