The Senior Specialist, People Solutions will support employees and managers across key people’s processes, including performance management, employee engagement, HR policies and employee exits . The role will work closely with HR Business Partners and business managers to ensure people processes are handled consistently, efficiently and with a positive employee experience.

The role will also encourage the practical use of AI and digital tools to improve day-to-day HR activities, reporting and communication.

Key Responsibilities

Performance Management & PIP

- Coordinate and track Performance Improvement Plans (PIPs) from initiation through closure.
- Support managers with PIP documentation, objectives, timelines and review discussions.
- Maintain appropriate records and ensure timely follow-ups.
- Support annual and ongoing performance management activities.

Employee Engagement

- Support employee engagement activities, employee connects and recognition initiatives.
- Coordinate engagement surveys and assist in consolidating employee feedback.
- Identify common themes from employee feedback and support follow-up action plans.
- Partner with managers on initiatives that improve employee experience.

HR Policies & Employee Support

- Respond to employee and manager queries related to HR policies and processes.
- Provide guidance on the consistent application of company policies.
- Support communication and implementation of policy/process updates.
- Handle employee matters professionally while maintaining appropriate confidentiality.

Employee Exits

- Coordinate voluntary and other employee separation processes.
- Support exit discussions and ensure completion of required documentation and activities.




- Maintain exit data and identify common themes from employee feedback.
- Coordinate with relevant internal teams for timely closure of exit processes.

HRBP & Business Support

- Provide day-to-day people support to assigned teams and managers.
- Partner with HRBPs on employee-related matters and ongoing people initiatives.
- Maintain HR trackers, dashboards and reports for regular reviews.
- Highlight recurring employee concerns or trends requiring HRBP attention.

AI & Process Improvement

- Use approved AI tools to support HR communication, documentation, data summarization and routine activities.
- Explore opportunities to simplify repetitive HR activities using AI and automation.
- Support the creation of templates, FAQs and employee/manager resources using digital tools.
- Ensure appropriate confidentiality and human review while using AI for employee-related activities.

Qualifications & Skills

- Bachelor’s or Master’s degree in Human Resources, Business Management or a related field .
- Experience in HR Operations, People Solutions, Employee Relations or HR Business Partnering.
- Understanding of performance management, PIP, employee engagement, policies and exits .
- Positive communication and stakeholder management skills.
- Ability to handle employee matters with professionalism, empathy and confidentiality.
- Good working knowledge of Excel, PowerPoint and HR systems.
- Interest in using AI and digital tools to improve HR efficiency .
- Strong organizational skills with the ability to manage multiple activities and follow-ups.

Key Competencies Employee Focus | Stakeholder Management | HR Process Knowledge | Communication | Problem Solving | Attention to Detail | Data & AI Mindset | Confidentiality

📌 Senior Specialist HRBP (India)
🏢 Altisource
📍 India