Purpose: Support the Furniture Projects process by developing customer-focused design solutions and product recommendations that drive conversion while delivering the WITHIN luxury experience.

Key Responsibilities

- Engage with customers to assess their needs, preferences, and design aspirations
- Create design solutions and product selections tailored to customer requirements
- Present WITHIN products and collections with compelling narratives that emphasize unique features
- Prepare quotes and proposals for furniture and accessory selections
- Support the senior sales team with design development for more complex projects
- Follow up with prospects to move them through the sales pipeline
- Coordinate with production and installation teams to ensure design intent is preserved
- Document customer preferences and feedback for future reference
- Assist with store merchandising and display updates
- Stay updated on product knowledge, material options, and design capabilities

KPIs

- Monthly sales revenue against targets
- Conversion rate of prospects to customers
- Number of quotes and proposals generated
- Customer satisfaction scores
- Follow-up effectiveness rates
- Upselling and cross-selling success
- Design solution development time
- Product knowledge assessment scores

Educational Qualification

- Bachelor's degree in Interior Design, Furniture Design, or related field
- Additional courses in sales or luxury customer experience preferred





Experience

- 3-5 years of experience in furniture design, interior retail, or related fields
- Experience in customer-facing design roles
- Background in luxury retail or premium design environments preferred

Key Competencies

- Design Application: Ability to apply design principles to create solutions that meet customer needs while reflecting WITHIN's aesthetic
- Customer Engagement: Skill in building rapport and understanding customer requirements through effective questioning
- Product Knowledge: In-depth understanding of WITHIN's offerings, materials, and craftsmanship techniques
- Visual Communication: Ability to communicate design concepts effectively through various presentation methods
- Solution Orientation: Focus on finding the right design answers for customers' specific situations

Factors Critical for Success at WITHIN:
- Enthusiasm for WITHIN's design philosophy and materials innovation
- Ability to listen attentively and respond thoughtfully to customer needs
- Comfort with the balance between creativity and commercial requirements
- Willingness to continuously expand product and design knowledge
- Team-oriented approach to supporting the overall sales effort

Pay: ₹80,000.00 - ₹120,000.00 per month

Application Question(s)

- Are you Fluent in English

Experience:
- Sales Designer: 8 years (Preferred)

Work Location: In person

📌 Senior Sales Designer (Ghitorni)
🏢 Within
📍 Ghitorni