We are seeking an experienced Salesforce professional with strong Agentforce expertise to design, build, deploy, and support AI-powered agents on the Salesforce platform. The ideal candidate will have hands-on experience creating, configuring, tuning, and maintaining Agentforce agents, integrating them with Salesforce data and business processes, and driving adoption across business teams.

Key Responsibilities

- Design, build, and maintain Salesforce Agentforce agents using Agent Builder.

- Configure agent topics, actions, instructions, prompts, guardrails, and grounding sources.

- Integrate Agentforce with Salesforce objects, Flows, Apex, Data Cloud, and external systems.

- Optimize agent performance, accuracy, and user experience through continuous tuning and monitoring.

- Develop and support Service Cloud, Sales Cloud, and custom Salesforce solutions.

- Collaborate with business stakeholders to translate requirements into Agentforce capabilities.

- Troubleshoot agent behavior, data issues, and production incidents.





- Participate in testing, deployments, documentation, and governance activities.

- Stay current with Salesforce AI, Agentforce, Data Cloud, and related platform capabilities.

Required Qualifications

- 5+ years of Salesforce platform experience.

- 1+ year of hands-on Salesforce Agentforce implementation experience.

- Experience creating, configuring, and maintaining Agentforce agents.

- Robust knowledge of Salesforce Flows, Apex, Lightning, and security model.

- Experience integrating Salesforce with external systems and APIs.

- Understanding of prompt engineering, AI guardrails, and knowledge grounding concepts.

- Experience building using Agentforce Vibes

- Experience with Agentforce Coworker

- Salesforce Administrator certification required; Platform Developer certification preferred.

- Preferred Qualifications

- Experience with Salesforce Data Cloud.

📌 Saleforce Agentforce Consultant (Hyderabad)
🏢 iDataLytics
📍 Hyderabad